QCR Holdings, Inc.
  • 25-Aug-2020 to Until Filled (CST)
  • Information Technology
  • Davenport, IA, USA
  • Full Time

QCR Holdings is looking to hire a Business Process Optimization (BPO) Associate!  This position can be located in any of our current markets (Quad Cities, Cedar Rapids, Waterloo, Des Moines, or Springfield, MO). The BPO Associate will be responsible for administrative and coordination activities to support the Best-In-Class (BIC) Councils and Business Process Optimization (BPO) Services team.  This position works with all levels in the organization helping the BIC Council chairs and BPO VP to capture and document decisions, outcomes, and deliverables from meetings, workshops, and events.  A secondary focus of this position is to assist in the process optimization workshops and/or events.  They will work with the leaders and participants to deliver documented process, procedures, reference material in standard formats to effectively communicate process and procedure changes and future opportunities.  

The successful candidate will be self-motivated, detail oriented, and possess a strong work ethic with demonstrated experience in planning and coordinating events, capturing and documenting decisions, outcomes, and deliverables from meetings and events.  They will have an Associate's degree or equivalent work experience, experience with Lean, Six Sigma, or Process Improvement, Banking/Financial industry experience, meeting and logistics planning/coordination and event facilitation experience, and have the ability to manage a variety of time sensitive tasks, work independently and apply independent judgment to prioritize and complete tasks.  This individual must have strong interpersonal communication skills, ability to adapt quickly to new technologies and change, and a willingness to learn and grow in the Lean, Six Sigma, and Lean-Six Sigma practice including certification.

QCR Holdings, Inc. is a relationship-driven organization and a multi-bank company, which services the Quad Cities, Cedar Rapids, Waterloo/Cedar Valley, Des Moines/Ankeny, and Springfield, Missouri communities through its wholly owned subsidiary banks, and also engages in commercial leasing through its wholly owned subsidiary, m2 Lease Funds, LLC based in Milwaukee, WI. 

Pre-employment credit check, background check and drug screening is required.


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QCR Holdings, Inc.
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